Mobile technology is a type of service that libraries offer to their patrons with mobile devices. Mobile devices and mobile internet have impacted the way that people locate and access information. As a result, the connection between libraries and their patrons has shifted. Mobile technology allows libraries to offer connection to patrons 24/7, which did not exist in the past. Now, patrons are looking to have a pocket library, so libraries around the world are responding by developing mobile services and apps to meet the needs of patrons. Source
Globally, it is estimated that more than five billion people own mobile devices. With a mobile device, owners expect easy access to information anytime and anywhere. As a result, libraries have had to rethink the way technology is implemented in order to meet the needs of the patrons. Technology evolves at such a rapids pace. In order to keep up, libraries should develop a mobile technology plan and revisit it often to adjust for technology advancements. Source
Libraries in Transition
There are major changes happening in the technology arena, which has a direct effect on libraries. Libraries still have their traditional patrons, however, many also have a new breed of patrons that are technologically savvy. These consumers of information are often looking to hook up to wi-fi, want to use library computers to access social networking sites, download e-books or music,, all while recharging their devices. Libraries have to figure out the best way to navigate through these changing times in order to provide the best access possible for both types of patrons. David Lee King, author of How to Stay on Top of Emerging Technology Trends for Libraries, suggests that librarians start planning to future-proof their library by:
- Scanning the horizon for emerging trends.
- Training customers and staff. Make sure staff know how to use a variety of consumer technology tools.
- If possible, setting up a technology petting zoo. If the budget allows, buy some technology tools and let staff learn hands on rather than learning with a customer. Source
The Seattle Public Library has done an amazing job future-proofing
their library and keeping up with emerging trends, like David Lee King mentioned.
Advantages of Mobile Technology for Library Patrons
- Search and access the library catalog anytime, anywhere
- Reduces accessibility barriers associated with physically visiting the library
- Access to patron accounts
- Library contact information and hours
- Library map
- Ask a Librarian feature
- Links to other mobile friendly websites and resources
- Reference tool for research
- Links to mobile enabled databases
- Information on how to contact the library (chat/SMS/phone/email)
- Links to mobile enabled web accounts such as Twitter, Flickr, YouTube, and Facebook
- Information on the availability of computers or work rooms
- News about library events
- Content for download such as ebooks or podcasts
Get Access to Library Resources Anywhere at Anytime
Where to Find Accessible E-Books
Mobile technology will continue to be utilized more and more in the library setting.
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